Identifies the need for new technology, thoroughly assesses features, risks and benefits of alternatives, and matches new technologies to existing organizational skills and practices. This is in distinct contrast to those who fail to see technology needs or who recommend approaches or products without properly assessing features, risks and benefits and/or how well they fit existing skills and business practices.

Tends to identify and apply the steps and approaches needed to implement and integrate new technology in a manner that gains quick acceptance from stakeholders while minimizing disruptions to day-to-day work requirements. This is in distinct contrast to those who fail to anticipate and foster the level of planning, coordination and communication that is needed to ensure that transitions to new technology are relatively seamless and widely accepted by stakeholders.

Possesses the technical skills and knowledge required to perform essential tasks in an efficient and effective manner. Demonstrates the willingness and ability to train or coach others in the technical arena. This is quite different than those individuals who lack technical skills or knowledge and/or have failed to demonstrate a willingness and ability to train others to perform well in technical assignments.

Applies creativity and originality in the work setting, when appropriate. Suggests or applies new ways of addressing ongoing work issues and challenges. Sees possibilities that others have not yet seen, or combines ideas and approaches suggested by others in a unique manner that results in breakthroughs and improvements. Understands when to be creative and when to stick with what exists now. This behavior contrasts with those who tend to focus exclusively on how things have been or how they are now and who tend to stick with traditional ways of doing things.

Makes it a point to put new skills and knowledge to use on the job in a timely and effective manner. Applies new skills on the job before forgetting what was learned, and ensures that these skills are used to create a positive impact on a day-to-day basis. This is in direct contrast to those who delay efforts to apply new skills or knowledge or who allow themselves to get discouraged when new skills feel awkward or when they do not achieve immediate results. Such individuals typically fail to achieve the benefit of new skills and knowledge back on the job and frequently go back to their old ways of doing things.

Makes it a practice to share new skills or knowledge with others in the organization. Keeps his/her manager informed of newly- acquired skills and knowledge and offers to share information, demonstrate skills or summarize learning for others on the team. This clearly differs from those who tend to hoard knowledge or skills and fail to see to it that new capabilities are shared with others to expand the benefits for the organization.

Builds rapport and develops alliances with a broad range of people. Adjusts communication style to meet the needs of individuals at various organizational levels and to meet the needs of clients. Forms alliances by demonstrating concern and respect for others, as well as by highlighting common interests and aspirations. Leave others feeling that he/she will be a trusted ally and is careful to act in ways that reinforce that trust over time. This is in contrast with the behavior of individuals who tend to interact with a relatively narrow range of people or who fail to adjust their communication styles to accommodate others. It is also quite different than behavior that leaves the impression that the person is seeking to advance his/her own narrow agendas and interests.

Breaks down problems and issues into sub-components and then assesses the costs, benefits and risks of various options prior to selecting a particular approach. This contrasts with the behavior of individuals who tend to attack problems without a thorough examination of all important components and ramifications; who fail to weigh the costs, benefits and risks associated with various alternatives; and/or who are unable to explain or justify their decisions in a logical and systematic fashion.